Understand Your People, Elevate Your Workplace

A data-driven workforce optimisation platform built for fast-paced, people-led environments.

RateMyShift transforms real-time shift feedback into actionable insights; connecting staff, supporting leadership, and improving wellbeing, retention, and quality of care.

Supported by coaching and leadership tools, it gives managers the confidence and visibility to respond meaningfully, while enabling organisations to drive cultural and operational improvements from the ground up.

1. Rate It

Quick daily ratings to capture how people feel after every shift.

2. Respond to It

Prompts timely one-to ones, helping managers support and connect with their teams.

3. Learn from It

Real-time anonymous trends, to guide culture, strategy and improvement.

Why RateMyShift?

RateMyShift is more than just a feedback tool! It's a workforce intelligence system, purpose-built for healthcare and employee-based organisations. Designed by nurses who understand the realities of shift work, RateMyShift helps create psychologically safe environments where staff feel heard, valued, and supported, every single day.

Unlike traditional surveys that are monthly or quarterly, RateMyShift delivers structured, shift-based sentiment input capturing how staff feel in the moment. This real-time pulse gives managers early warning signs of burnout, low morale, or team stress, before issues escalate. It also gives managers the insights to what makes a great shift.

What Makes RateMyShift Different?

  • Manager Dashboards with Actionable Insights:
    Instant access to workforce trends and red flags. Not just passive data, but intelligence that equips managers to take meaningful action, support and allow colleagues to be listened to and voice how they are doing, improving staff retention and well-being.

  • Integrated Response Support:
    RateMyShift doesn’t stop at identifying problems; it offers in-platform tools, response templates, and coaching prompts to help managers engage, support, and respond effectively.

  • Workforce Coaching & Leadership Development:
    Beyond individual teams, RateMyShift supports system-wide cultural change. It empowers leaders at every level to interpret feedback and foster resilience, shared responsibility, and psychological safety across organisations.

  • Evidence-Based Governance:
    With a structured audit trail of issues raised, monitored, and addressed, RateMyShift enhances quality assurance and supports compliance with CQC and other regulatory standards offering clarity, transparency, and accountability.

  • Culture Builder, Not Just Data Collector:
    The platform builds an open, psychologically safe culture through structured communication pathways, enabling continuous dialogue between staff and leadership. Improvement becomes a natural outcome of better relationships and shared ownership.

  • Real-time insight: See how staff feel after every shift. Spot early signs of stress or low morale.

  • Better communication: Give teams a simple way to speak up and be heard.

  • Smarter 1:1s: Trigger check-ins based on need, not rigid schedules.

  • Boosts wellbeing and retention: Support staff early to reduce burnout and turnover.

  • Stronger leadership: Help managers lead with empathy and improve team culture.

  • Audit-ready governance: Track trends and actions for CQC, NHS survey, and Freedom to Speak Up.

  • Culture improvement: Build trust and psychological safety across the organisation.

  • Lower costs: Reduce agency use, improve care continuity, and save on recruitment.

Key Benefits:

“We never set out to build an app, we set out to fix a problem.”

- Olivia Crossing, Rate My Shift Co-Founder

What are people saying?

  • “RateMyShift is a great concept. If you have a bad shift it is picked up on really quickly and you can talk to someone about it within days and issues can be dealt with. It makes you feel someone is listening and wanting to make things better.”

    Healthcare Support Worker

  • “RateMyShift is great as it allows for your feelings to be expressed and heard on a regular basis. I feel I can be completely honest and open about my shift whenever using this platform.”

    RateMyShift User

  • "What has been fantastic is that it is staff who would not normally speak up about having a challenging shift and I was able to resolve their issues while on the phone.

    RateMyShift User

  • “RateMyShift has been a useful tool to capture Real Time data of how staff members are feeling. It allows staff another way to communicate with their managers as they know they will get follow-up conversation with anything that is rated Yellow/Orange and Red. The Staff who use the app find it a supportive tool as it highlights issues. I also feel it's important to capture data about the good days as often you hear everyone saying they are stressed etc but their ratings show otherwise.”

    Team Manager

  • “RateMyShift is greatly appreciated. Our team managers discuss with us, and help resolve our issues from when we need. Professionally, they help us to develop clinical skills. I feel we are given a choice and a chance to discuss how we are feeling with our seniors – I am so happy with the app.”

    Registered Nurse

  • RateMyShift has helped me as a line manager enormously. In the early stages, we identified several things that we would not have picked up without it. This allowed us to support the right places and focus on the things that really impacted colleagues at work. It meant that frontline voices were heard, and action taken. I use RateMyShift data as part of my monthly Quality Assurance report- the data gleaned is really useful as comparative data too as it helps to understand increased workloads impact and where the don’t. This helps us understand root cause issues better”

    Senior Leader